FREQUENTLY ASKED QUESTIONS

How long does it take to prepare an order?

We usually prepare orders within 2 to 7 business days, depending on parts availability and the complexity of the build.

Do you offer shipping across Oman and internationally?

Yes, we provide shipping to all governorates and regions within Oman, and also offer international shipping through trusted delivery companies.

Can I modify my PC build after confirming the order?

Yes, you can make changes before the assembly process begins. Once assembly has started, modifications are no longer possible.

Can I cancel my order?

Yes, you can cancel your order. However, if the order is confirmed, a 20 OMR administrative fee will be applied.

If assembly has already started, no refund can be issued.

What payment methods do you offer?

We currently accept:

  • Bank transfer
  • Cash on delivery (for selected products)
  • Online payment (via secure link)
Will I receive an invoice with my PC?

Yes, every order includes an official invoice with full warranty details.

Are all components original and under warranty?

Absolutely. All parts are 100% original and come with the manufacturer’s warranty, depending on the item.

Do you provide after-sales support?

Definitely! We offer technical support and post-sale service to ensure you're fully satisfied with your experience.